Last Updated: July 5, 2026
This privacy policy describes how our company ("we", "our", or "us") collects, uses, and discloses your personal information and data when you use our services through our websites and/or application.
We collect information that you voluntarily provide to us, as well as data that is automatically generated when you interact with our platform.
Registration & Account Details: Name, email address, physical address, and phone number.
User Content: Images and videos uploaded to your profile or processed within the application.
Device Identifiers: Device model, operating system (OS) version, device language, and IP address.
Location Data: General country and city metrics deduced from your IP address or general network activity.
Precise Geolocation: We only collect precise geolocation data if you explicitly grant us permission through your mobile device’s native system settings.
We may receive background analytics and diagnostic information indirectly via Firebase (https://www.firebase.google.com).
We collect and process your personal data for the following essential business purposes:
To process your transactions, complete orders, and manage your user account.
To send you updates or optional promotional emails regarding special offers on products and services.
To access your device’s camera or media gallery to allow you to scan QR codes or update your profile picture.
To monitor, detect, and respond to platform security issues, system performance vulnerabilities, or harmful activities.
To perform statistical and aggregate analysis to optimize and improve our application design.
Fraud Prevention Notice: When processing orders, your billing details may be cross-referenced with banking networks or third-party payment processors solely to verify data and prevent fraudulent transactions.
Our company securely stores and hosts your primary account data in servers located in France (Europe).
We retain your name, email, and uploaded photos for as long as your account is active or actively needed to provide you with app services. If you choose to close your account, we will securely delete or permanently anonymize your data within 7 days, unless a longer retention period is explicitly required by applicable law.
Third-Party Analytics: We use privacy-minded third-party tools (such as Google Analytics) to analyze data originating from cookies. The providers do not receive directly identifiable personal information, and we take operational steps (such as masking or limiting visibility of full IP addresses) to protect your identity.
Internal Access Controls: Within our company, access to personally identifiable information is strictly restricted to employees, contractors, and vendors who require the data to perform their operational duties.
No Commercial Selling: Except for the third-party infrastructure and analytics providers specified in this policy used to ensure stable application performance, we do not sell, rent, trade, or share your personal information with outside entities for their independent commercial or marketing use.
Depending on your legal location (such as the European Union under GDPR, or US states like Washington under the WCPA), you hold specific statutory rights regarding your personal data. We honor these rights for all applicable users:
The Right to Confirm and Access: You have the right to confirm whether we are actively processing your data and to request a readable copy of the specific personal data we hold about you.
The Right to Correction: You have the right to request that we correct any inaccuracies or complete any missing elements in your personal data records.
The Right to Deletion: You have the right to request that we permanently delete personal data collected from or about you.
The Right to Data Portability: You have the right to obtain a portable, structured, and readily usable digital copy of your data to transfer elsewhere.
The Right to Opt-Out: You have the right to opt-out of data processing used for targeted advertising, the automated sale of personal data, or profiling that leads to significant legal effects.
The Right to Non-Discrimination: We will never discriminate against you, deny you app access, or alter your prices because you choose to exercise your legal privacy rights.
To exercise any of your privacy rights, please email us directly at: info@firemtn.org.
We will verify your identity and respond to your request within 45 days of receipt. If an extension is reasonably required due to the complexity of the request, we will notify you of the extension within the initial 45-day window.
If we decline to take action on your privacy request, you have the right to formally appeal our decision. You can submit an appeal by replying directly to our decision notice or by emailing info@firemtn.org.
We will review and respond to your appeal within 45 days. If your appeal is ultimately denied, Washington residents may escalate their concern to the Washington State Attorney General by filing an official complaint.
When you interact with our platforms, we may deploy temporary session cookies or persistent tracking cookies to remember your device preferences and optimize site features.
For complete information regarding how cookies function, you may visit allaboutcookies.org.
Strictly Necessary: Crucial cookies that allow you to move through our application safely and utilize checkout functions. The app cannot operate without these.
Performance & Analytics: Anonymized metrics tracking where our traffic originates and how our web pages perform so we can make layout improvements.
Functionality: Storage files that allow our interface to remember your regional preferences, preferred text sizes, or local language selections.
You can adjust your web browser settings to block or delete cookies entirely. Please note that blocking essential cookies may cause specific features of our website or application to stop functioning properly.
For complete reference instructions on deleting cookies via your hardware or web software, see the respective guides below:
If you do not want your mobile apps tracking behaviors for targeted advertising, configure your phone's native security controls:
iOS Users: Navigate to your settings menu and enable "Limit Ad Tracking" or disable tracking permissions under Privacy & Security.
Android Users: Toggle the "Deactivate ad personalization" or "Opt out of Interest-Based Ads" settings inside the Google Play privacy profile menu.
Our website and mobile application may link to external websites created and maintained by distinct public or private entities. When you leave our application environment via these links, you become subject to that external party's independent privacy and security policies. We do not control or guarantee the data practices of outside systems.
We implement standard technical controls and strict physical safeguards to keep your personal information secure. These protections include encrypting data transmissions over the internet via secure protocols, maintaining perimeter firewalls, executing intrusion detection checks, and explicitly limiting server file access permissions solely to authorized technicians.
We review our privacy structures regularly and reserve the right to revise this policy statement. When significant procedural adjustments are made regarding how personal data is handled, we will post a prominent alert notice on this page and revise the update date at the top of the policy.
If you have any questions about this privacy policy, wish to access your personal history records, or want to register a specific data complaint, you may contact our legal compliance desk or relevant internal oversight authorities directly via email at: info@firemtn.org.